Formal Complaints

Complaints

 

Complains are taken very seriously at StandardUser Institute. Whether you have an issue with the course, an instructor, delivery, or a test we are here to help.

Our course work is developed and publish in house, and our staff are some of the brightest in the community. We strive to produce quality professionals, but more importantly we strive to do that well.

 

If we've failed at that...we want to hear about it.

Course Cancellations

Cancel a Course


You can cancel any course at any time.

 

Contact your instructor if you need to cancel a course. 

Refunds

Refunds

Refunds will be processed within 60 days of course cancellation for qualified courses.

 

Qualification is dependent on when the course was canceled in relation to how far along into the course the student had completed when the course was cancelled.

 

For more information on refund pricing standards please contact Admissions.​